Group 65
Go to Smartlook
English
čeština
Advice and answers from the Smartlook Team
Search results for:
gdpr
GDPR
and Smartlook options
GDPR
safe data… Smartlook comes
GDPR
compliant out of the box… Read more about
GDPR
in our HELP section
Written by
Tony
Updated over a week ago
Lesson #2 - Identify Your Recordings with Customer Data
If you’re recording visitors from the EU, please pay attention to
GDPR
rules — they affect the recording… Learn more about which steps to take in order to be
GDPR
compliant here… Recording users from the EU? Mind the
GDPR
!
Written by
Tony
Updated over a week ago
Anonymizing IP addresses
Manage Projects > (Select project) > "Edit"
GDPR
compliance > Toggle Record IP addresses… These settings are duplicated for European and Californian visitors to allow for full compliance with
GDPR
Written by
Tony
Updated over a week ago
Disabling the recording of forms
of form inputs can be disabled in your project settings: Manage Projects > Select a project > "Edit"
GDPR
… It is important to note that due to
GDPR
recording of EU users is limited by default
Written by
Tony
Updated over a week ago
Smartlook & the CCPA
Similarly to the
GDPR
, the CCPA doesn’t apply only to companies doing business in California, but it… Although CCPA draws enough similarity with the
GDPR
it is still a distinct regulation that requires further… We’ve done a lot of work preparing Smartlook to be fully
GDPR
compliant (more info on that here) and
Written by
Adam Zetocha
Updated over a week ago
Disabling recording
(Toggle the master switch to enable/disable recording) It is important to note that due to
GDPR
recording
Written by
Tony
Updated over a week ago
Downloading sessions (recordings)
This is primarily due to
GDPR
regulations and sharing personal information
Written by
Tony
Updated over a week ago
Mobile SDK FAQ
In regards to
GDPR
, we mask all input which is considered sensitive personal data… Is your SDK
GDPR
compliant?
Written by
Adam Zetocha
Updated over a week ago
What can Smartlook record?
If you have visitors from within or outside of
GDPR
regulations, you can tailor the settings to your
Written by
Tony
Updated this week
Recording sensitive data
If you have visitors from within or outside of
GDPR
regulations, you can tailor the settings to your
Written by
Tony
Updated over a week ago