Adding more websites

Smartlook allows you to track multiple websites all in 1 account. Each separate project has its own project key. Be sure to copy the correct project key to your website or app to avoid mixing up data from another project.

Switching between different projects (websites/apps)

You can view the recordings from each website by switching between projects. Click on the drop-down menu and select a project. If your user account gets assigned to more than 1 organization, you’ll see all the projects you’ve access to, here.

Inviting users

To invite other users to view your data on Smartlook, go to your project settings and, under the “Users” tab in the organization settings, click the “Invite a user” button.

When inviting a new user to your account, it is necessary to select which projects will the invitee be able to access and what is their role in the organization. You can select different permission levels for each project individually.

Permission levels

There are 4 organization roles that you can elect for members of a project, these can always be adjusted at a later date by admins.

Project permissions can be set up in 3 different ways, you can also set up no permissions for the user, and they’ll not be able to view the project at all.

Removing access

You can remove invited users from your account at any time under the “Users” tab in your project settings.

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