You can integrate Smartlook with your helpdesk or CRM solution and automatically associate the URL of session recordings with a user in your tickets. We have direct integration for the major platforms, which can be enabled directly from your project settings under the “Integrations” tab.
If you’re using a different platform, you can still fetch and save recording URLs into your own service using our API.
Here's a brief list of some of the direct integrations.
For an exhaustive list, please see our integrations support section