At the moment it is not possible to export or download any recordings, this is primarily due to GDPR regulations, sharing personal information and the fact that recordings are not videos: the session gets reconstructed within the player. This is something we may be adding in the future, but in the meantime, there’s always the possibility of sharing the recordings by creating a public link.
For security reasons, sharing recordings is only possible via a SHARE button in the dashboard player. Keep in mind, that if you simply copy a URL from your browser, it’ll not be accessible to any other people than yourself.
How to share a recording:
If your team works with Slack, our integrations allows you to share sessions directly into any channel you wish. Check out our Sharing sessions with Slack article for more details.