Our Segment integration allows Segment users to deploy Smartlook snippet & enable advanced data collection with ease.

All users have to do is choose the integration from the Segment Catalogue and input the Smartlook API key. This integration will allow users to send all Segment predefined custom events and data directly to Smartlook.

In practice this enables users to visualize and evaluate specific events they collect within Segment.

For example why users are idling on that cart screen and not converting. With Smartlook and Segment you’ll be able to get instant answers to all your user behavior questions. It is that easy.

How to enable this integration?

At the moment the integration is in Beta. If you want to use it, you must contact the Segment Support team at https://segment.com/help/.

The information their team will need is:

  1. Specify that you want to activate Smartlook
  2. Specify which website you want to deploy Smartlook on
  3. Specify your Smartlook project key 

Your project key can be found in Smartlook:

Account > Projects > Tracking code > COPY THE PROJECT KEY 

Note that Smartlook is already available in Segment Destination catalogue. But, due to the Beta status, the installation is not straightforward. Additionally, to configure and use Smartlook from Segment, you need to submit a ticket with Segment support team.

You can review the documentation on Segment’s side for steps on how to use this integration, and some details on the track & identify methods.

Do you have any questions?

Get in touch with us if you have any questions or feedback about the integration.

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