To integrate Smartlook into your Shopify here check this video or else see steps below the video:
Step1: Insert code
Your code is in Smartlook > Account > Sites > Tracking code.
Step2: Refresh site
Now go to your site homepage and refresh browser.
To see visitors on your website log in to Smartlook.
Visitor recording on checkout pages
Visitor recording does not work on checkout pages.
Our script will record entire site but your store checkout process is running on custom Shopify domain where you cannot insert any script. Thus it cannot record your cart, checkout process.