To integrate Smartlook into your Shopify, check this video or see the steps below.

Get Smartlook tracking code

Your code can be retrieved from the project settings in your Smartlook account - Projects > Sites > Tracking code.

Insert code into the Theme

Please insert it into the Layout in the theme.liquid file, just before the closing </head> tag.

Do not forget to Save and set the theme as live, if you have not done that before.

Refresh site

Now go to your site homepage and refresh browser. To see visitors on your website, log in to Smartlook and you should see incoming sessions under Active sessions in a couple of minutes.

Visitor recording on checkout pages

Visitor recording does not work on checkout pages.

Our script will record the entire site, but your store checkout process is running on a custom Shopify domain where you cannot insert any script. Thus, it cannot record your cart, checkout process. What you can do, on the other hand, is record Shopify thank you page.

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