How can I see errors in Smartlook?

Errors are automatically recorded by Smartlook and can be found on the player menu by clicking "Devtools".

To learn about quick ways to access, filter, and share errors, checkout this short video:

Console logs and Network traffic:

For additional data in Devtools, it's possible to toggle on the recording of console logs and network traffic. This can be particularly useful when assessing latency issues.

Manage Projects > select your project > Toggle on/off

Does your team use Slack?

Sharing Smartlook recordings within your team is simple with our Slack integration which sends errors, links and notes directly to the channel of your choosing.

Anonymous Error?

Occasionally errors are detected in Smartlook but the exact contents of the error are blocked by your browser. In this case, Smartlook will filter the error and the time it occurred, however cannot provide further details.

Errors anomaly email?

You may receive an automated system email detailing that that amount of errors in your account has changed. The anomaly is determined by comparing changes between the previous day with the 7 previous days. If the difference fits into the .95 confidence percentile (approximately: mean +/- 2* standard deviations) then a warning email will be sent to your address. Below is an example:

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