An event in Smartlook is any interaction on your website and the majority of them are tracked automatically and there are multiple ways of how to define them. For all your other needs, you can also define custom events yourself. Events are primarily accessible from two places in Smartlook: the ''Recordings'' tab (and event feed within the recording interface) and the ''Events'' tab.

Events in Recordings tab

You can easily see the amount of events that the recording contains.

Alternatively, you can click on the ''visitor's avatar'' to see the user's journey and the total amount of events per session.

Filtering for Events

You can look up recordings with a particular event without having it saved with the help of following the ''Event filter'' options.

Just choose a filtering option, fill out the conditions, and the filter will return the recordings where this event occurred. Thanks to the event drop-in, when you filter for an event, you can jump straight to that moment in the sessions, Smartlook will drop you into the session exactly 5 seconds before the moment occurred. You can also save this filter as a segment and have recordings with the event ready at anytime.

Events in session player

In the session player, the events will be represented as icons in the ''Event'' feed, and dots on the recording timeline.

Timeline Legend

The ''Event'' feed shows every interaction in the session, all events are clickable items.

Double-clicking on the event in the ''Event'' feed will open it in the action sidebar, but you can also access this sidebar directly by clicking on its icon.

You can save events directly from the session to the ''Events'' tab. Double-click on any event, as seen below, with the example of the "View Cart" button.

Events tab

The ''Events'' tab is where you can find all information about events and their analysis.

  1. Create new event

  2. Manage event categories

  3. Set a time frame for event data

  4. Use filters to display only particular data

  5. Edit an event

  6. Anomalies monitoring

  7. Report

  8. Options

  9. Event picker

  10. Event graph

  11. List of events

  12. Event statistics with an option to ''PLAY'' sessions containing events

  13. Event breakdown

  14. Event retention table

Do not forget to check out our SL#5 Tracking with events article on how to analyze event data.

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