What are events?

An event in Smartlook is any interaction on your website. Some examples of events are:

  • URL changes from page to page.
  • Clicks on buttons or anywhere on your website.
  • Typed text on your website.

Does Smartlook track all events automatically?

Yes

What does it mean that I can only have two events in my package?

Smartlook tracks all events automatically. If you have a starter package, this means that you can only have 2 concurrent events indexed in your Event Manager. If you delete a saved event from the Event manager, the data will still be available  

How can I locate an Event in Smartlook?

You can save events to the Event Manager in a number of ways. You can save them directly from the recordings using the event feed:

Alternatively you can add events directly from the Events Manager.

How many events are in my project?

The amount of events in your account is only limited by the amount of sessions you have and how much users interact with your website. You can see the total amount of events per month on the Dashboard tab (see below).

How many events are in the sessions (recordings)?

You can see the amount of events in the recordings tab (see below).

Alternatively, you can click on the visitor avatar to see the use journey and the total amount of events per session (see below)

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