FAQ

Frequently Asked Questions and General Information

11 articles in this collection
Written by Adam Zetocha and Tony

FAQ (Web-Based recording)

Can Smartlook Integrate with third-party systems?

Yes. Smartlook has many many integrations to third-party systems

Written by Tony
Updated over a week ago

How can I disable recording myself?

How can I stop Smartlook from recording me?

Written by Tony
Updated this week

Which browsers does Smartlook support?

Smartlook supports a whole host of browsers on different platforms

Written by Tony
Updated over a week ago

Will Smartlook slow down my website?

Written by Tony
Updated over a week ago

Can Smartlook record Angular Single-page Applications?

Yes - Smartlook can record Angular SPA

Written by Tony
Updated over a week ago

What is Smartlook & what it can be used for?

Written by Adam Zetocha
Updated over a week ago

FAQ (Mobile App SDK recording)

Can I hide specific fields from being recorded?

Yes. It's possible to whitelist, blacklist and ignoring sensitive data

Written by Tony
Updated over a week ago

Is Mobile app recording available for Android and iOS?

Yes. Smartlook for mobile apps works on Andoid and iOS

Written by Tony
Updated over a week ago

Can I adjust the quality of the mobile recordings?

Written by Tony
Updated over a week ago

What is the average data size for a mobile recording?

Approximately 0.5 MB per minute

Written by Tony
Updated over a week ago

Will Smartlook slow down my mobile app?

No. With the default settings, Smartlook takes 2 screenshots every second at 0.5 MB per minute

Written by Tony
Updated over a week ago