FAQ | Smartlook Help Center

FAQ

Frequently Asked Questions and General Information

11 articles in this collection
Written by Jan Machek and Tony

FAQ (Web-Based recording)

Can Smartlook Integrate with third-party systems?

Yes. Smartlook has many many integrations to third-party systems

Written by Tony
Updated over a week ago

How can I disable recording myself?

How can I stop Smartlook from recording me?

Written by Tony
Updated over a week ago

Which browsers does Smartlook support?

Smartlook supports a whole host of browsers on different platforms

Written by Tony
Updated over a week ago

Will Smartlook slow down my website?

Written by Tony
Updated over a week ago

What are Heatmaps for?

Written by Jan Machek
Updated over a week ago

What is Smartlook & what it can be used for?

Written by Tony
Updated over a week ago

FAQ (Mobile App SDK recording)

Can I hide specific fields from being recorded?

Yes. It's possible to whitelist, blacklist and ignoring sensitive data

Written by Tony
Updated this week

Is Mobile app recording available for Android and iOS?

Yes. Smartlook for mobile apps works on Andoid and iOS

Written by Tony
Updated over a week ago

Can I adjust the quality of the mobile recordings?

Written by Tony
Updated over a week ago

What is the average data size for a mobile recording?

Approximately 0.5 MB per minute

Written by Tony
Updated over a week ago

Will Smartlook slow down my mobile app?

No. With the default settings, Smartlook takes 2 screenshots every second at 0.5 MB per minute

Written by Tony
Updated this week