Features

Smartlook tools to help you make improvements

23 articles in this collection
Written by Adam Zetocha, Jakub Petriska, and Jakub Socháň

Recordings

Additional recording information using API

Get information such as URL, visitor ID or pause & resume recording.

Written by Adam Zetocha
Updated over a week ago

Filters and Segments

What are filters and segments? They'll save you time by isolating the sessions you want to see.

Written by Jakub Socháň
Updated over a week ago

Sharing recordings

How to share recordings with your team (or Smartlook support).

Written by Jakub Socháň
Updated over a week ago

Autoplay

Automatically set recordings to play one after another.

Written by Jakub Socháň
Updated over a week ago

Notes

Leave references in sessions that interest you and easily find them later.

Written by Jakub Socháň
Updated over a week ago

Heatmaps

Heatmaps in Smartlook

Heatmap settings and additional options.

Written by Jakub Socháň
Updated over a week ago

Events

Finding emails with events

How can I find a user email in Smartlook?

Written by Jakub Socháň
Updated over a week ago

Events in Smartlook

How to use events, event types, and where you can find them throughout Smartlook.

Written by Adam Zetocha
Updated over a week ago

Event Breakdowns

Breakdowns allow you to sort out user's behavior according to event's properties.

Written by Jakub Socháň
Updated over a week ago

Custom Events & Pop-up Windows

Create your own events, and we'll track them for you.

Written by Adam Zetocha
Updated this week

Funnels

Funnels in Smartlook

Funnels menu, its features, and how to navigate it.

Written by Jakub Socháň
Updated over a week ago

Funnel Breakdowns

Funnel breakdowns allow you to separate user’s behavior according to their properties.

Written by Adam Zetocha
Updated over a week ago

Diagnostics

Rage Clicks

Identify anomalies, broken links, and frustrated visitors.

Written by Jakub Socháň
Updated over a week ago

Dashboard

Important data available at a glance—organized in customizable tiles.

Written by Jakub Socháň
Updated over a week ago

Anomalies detection

Get notified about event or funnel anomalies and monitor them.

Written by Jakub Socháň
Updated over a week ago

Receiving Reports, Exports, and Csv files

Export recording data, schedule automatic reports and more.

Written by Adam Zetocha
Updated over a week ago

Error Detection

Track errors in the recordings, and receive error anomaly emails.

Written by Jakub Socháň
Updated over a week ago

Advanced usage

Single sign-on

Configuration of SAML 2 protocol for single sign-on.

Written by Jakub Petriska
Updated over a week ago

Retention Tables

All you need to know about Smartlook's Retention tables.

Written by Adam Zetocha
Updated over a week ago

Smartlook Devtools

View your website’s functionality through the eyes of your visitor’s browser.

Written by Jakub Socháň
Updated over a week ago

REST API

Retrieve information about various Smartlook resources.

Written by Jakub Socháň
Updated over a week ago

Integrating with third-party systems

Enrich your CRM/analytics platform with Smartlook recordings.

Written by Adam Zetocha
Updated over a week ago

Identify visitors in Smartlook

Send additional visitor details to their Smartlook recordings.

Written by Adam Zetocha
Updated over a week ago